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Finance Partners Contacts and Support

Support| Finance
January 02, 2025•3 min read

Novuss Home - Finance Partners Contacts & Resources

Updated: Jul 4

Novuss Home Finance Partners Contacts & Resources

Finance Support - [email protected] - Use the live chat from 8 am to 8 pm PST in the Novuss Home Rep Hub or email us for any finance support needed.

(Phone number coming 6/1/25)

Lightreach/Palmetto Finance -

  • Login Link - https://sabal.palmetto.com/

  • Live Chat - palmetto.finance.portal

    • Current hours EST:

  • 9AM-11PM Monday-Thursday

  • 9AM-10PM Friday

  • 11AM-7PM Saturday

  • 12PM-4PM Sunday

  • Training and Resources (Knowledge Base) - https://help.palmetto.finance/en/

    • ADD ALL IMPORTANT LINKS TO YOUR BOOKMARKS

  • Lightreach Proposal Tools - Open Solar, SOLO, and Everbright (Lightreach only requires system size and production to create a proposal).

BrightStar Lease by Service Finance (ONLY AVAILABLE IN QUATIVA & IOS Devices) -

Everbright (PPA's, Leases, and Loans)

Sunrun (PPA's and Leases)

Enfin (PPA's, Leases and Loans)

  • Login Link - (HERE)

  • Partner Support - Connor Elliot, (833) 586-3675 X 1046, [email protected]

  • General Support - 833-586-3675, [email protected]

    • Monday - Friday: 5:00am - 9:00pm PT, Saturday - Sunday: 7:00am - 4:00pm PT

  • Live Chat - Inside the Enfin Portal Contact the live chat

  • Training and Resources (Knowledge Base) - Inside the Enfin Portal click "Resources" to see all the training resources for Enfin.

GoodLeap (Solar Only, Battery Only and Roofing Only Loans)

  • Login Link - https://origin.goodleap.com/login

  • Support - 844-562-6725, 844-910-0111

  • ROOF ONLY SALES - For roof only sales create and run credit for GoodLeap using the Quickbase Portal (HIS Required in CA)

Mosaic (Solar Only and Roofing Only Loans)

Service Finance (Solar Only and Roofing Only Loans)

  • Login Link -

  • Support - 866-393-0033

  • Training and Resources (Knowledge Base) -

Dividend (Solar Only Loans)

  • Login Link - https://partner.dividendfinance.com/login

  • Support - Account Manager William Franke, [email protected] (844) 572-7218, [email protected]

  • Training and Resources (Knowledge Base) - https://partner.dividendfinance.com/resources

  • Effective December 6th, Dividend's Solar-only price per watt cap will be increased to $6.50 across all markets. The Solar+ cap remains at $10.50 per watt, with up to 50% of the loan amount usable for eligible non-solar improvements. Storage will retain it's stand-alone cap at $2.50 per watt hour, and won't count towards the total price per watt cap of $10.50 per watt or the 50% non-solar limit. If you have any questions, please reach out to your manager.

PayKeeper - (Cash Deals)

  • Login Link - Only available using Quickbase

  • Support - [email protected]

  • Training and Resources (Knowledge Base) -

  • CASH SALES - For solar and roofing sales create a lead and a PayKeeper account using the Quickbase Portal (HIS Required in CA). Alternatives for PayKeeper are ACH and Credit/Debit which have a 3.5% processing fee.

For any additional support, please contact your manager or email [email protected]

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