Why Novuss Home?
Enhanced Savings, Exceptional Service, Superior Solar Solutions
At Novuss Home we provide homeowners affordable power.
At Novuss Home, our mission is to empower homeowners to embrace sustainable energy as the only way forward. With our extensive experience in multiple states, we are committed to providing customized solutions that meet the unique needs of each homeowner. By offering reliable and innovative solar solutions, we aim to pave the way for a greener future, one home at a time. Our dedicated team at Novuss Home strives to make the transition to sustainable energy seamless, ensuring a brighter and more sustainable tomorrow for all.
Novuss Home + Tesla Powerwall 3 = Peace of mind
Powerwall is a compact home battery that stores energy generated by solar or from the grid. You can use this energy to power the devices and appliances in your home day and night, during outages or when you want to go off-grid. With customizable power modes, you can optimize your stored energy for outage protection, electricity bill savings and more.
Delivering the best products to your home.
Novuss Home Contacts and Support
Novuss Home Contacts & Support
Updated: Jan 1st 2024
Novuss Home Support Contacts
Support - [email protected]
Use the live chat from 8 am to 8 pm PST in the Novuss Home Rep Hub or email us for any support you need.
Marketing Partners Support - [email protected] - If you are a marketing partner in need of support please email us at the email above to get the fastest response times.
Project Management - [email protected] - Contact the project management team to see what stage your projects are in or to request a pipeline review. Automated updates are sent, but we want to provide additional support to those who need it.
Change Orders - [email protected] - Need a change order on any of your projects? Email our operations team to process any change order or to get additional support making any change orders you may need to make.
Commissions - [email protected] - Have questions on your commissions? Use the Novuss Home commissions calculator or contact our commissions team to get the answers to any questions you have.
(CLICK HERE FOR THE COMMISSIONS CALCULATOR)
Onboarding - [email protected] - Missing any portals? Make sure you fill out the portal request form. If you have any questions, please get in touch with our onboarding team using the email above. Onboard new reps using the Builder Pay form.
(CLICK HERE FOR THE PORTAL REQUEST FORM)
(CLICK HERE FOR THE BUILDER PAY FORM)
State Licensing - [email protected] - Need to update your HIS License? Email our licensing department to update any information.
Training Department - [email protected] - Have questions or suggestions for the training department.
Escalations - [email protected] - Have an issue that needs immediate attention? Contact your manager and if your manager cannot come up with a resolution the escalations team is here to help.
Solar Sales Support Contacts
Proposal Requests - [email protected] - Need any changes to your proposals made by our design teams? Email us and we will take care of it right away.
(CLICK HERE TO SUBMIT A SOLAR PROPOSAL REQUEST)
Roofing Sales Support Contacts
Roofing - [email protected] - If you have any roofing questions contact your manager, use the rep hub live chat, or email our roofing team.
Get a free solar savings report for your home
Only looking for a roof? No problem! One of our solar or roofing representatives will contact you and help you with anything you need!
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