Novuss Home - Finance Partners Contacts & Resources

Updated: Jul 4

Novuss Home Finance Partners Contacts & Resources

Finance Support - financesupport@novusshome.org - Use the live chat from 8 am to 8 pm PST in the Novuss Home Rep Hub or email us for any finance support needed.

(Phone number coming 6/1/25)

Lightreach/Palmetto Finance -

• Login Link - https://sabal.palmetto.com/

• Live Chat - palmetto.finance.portal

  • Current hours EST:

• 9AM-11PM Monday-Thursday

• 9AM-10PM Friday

• 11AM-7PM Saturday

• 12PM-4PM Sunday

• Training and Resources (Knowledge Base) - https://help.palmetto.finance/en/

  • ADD ALL IMPORTANT LINKS TO YOUR BOOKMARKS

• Lightreach Proposal Tools - Open Solar, SOLO, and Everbright (Lightreach only requires system size and production to create a proposal).

BrightStar Lease by Service Finance (ONLY AVAILABLE IN QUATIVA & IOS Devices) -

• Login Link - https://training.quativa.com/users/sign_in

• Live Chat Support - Use the live chat in Quativa for any support with BrightStar PPA's

• BrightStar Utility Saving Based Underwriting Demo - (CLICK HERE TO WATCH)

Everbright (PPA's, Leases, and Loans)

• Login Link - https://engine.goeverbright.com/auth/login

• Live Chat Support - Use the live chat inside Everbright to get any support needed from Everbright

• Phone Number - 833-830-0475

• Training and Resources (Knowledge Base) - https://engine.goeverbright.com/everbright/

• Partner FAQ's - https://www.goeverbright.com/faq-partners

Sunrun (PPA's and Leases)

• Integrated partner - We are a Sunrun Integrated Partner which means that Sunrun will only be our financier and will not install any of our projects

• Login Link - https://sunrun.my.site.com/partner/PartnerPortalLogin?startURL=%2Fpartner%2Fhome%2Fhome.jsp

• Training and Resources (Knowledge Base) - https://s.tiled.co/1IJ7g65/channel-sales

• Welcome Call -

  • English Line: (833) 362-5137

  • Spanish Line: (833) 372-5137

Enfin (PPA's, Leases and Loans)

• Login Link - (HERE)

• Partner Support - Connor Elliot, (833) 586-3675 X 1046, connor.elliott@enfin.com

• General Support - 833-586-3675, partnerships@enfin.com

  • Monday - Friday: 5:00am - 9:00pm PT, Saturday - Sunday: 7:00am - 4:00pm PT

• Live Chat - Inside the Enfin Portal Contact the live chat

• Training and Resources (Knowledge Base) - Inside the Enfin Portal click "Resources" to see all the training resources for Enfin.

GoodLeap (Solar Only, Battery Only and Roofing Only Loans)

• Login Link - https://origin.goodleap.com/login

• Support - 844-562-6725, 844-910-0111

• ROOF ONLY SALES - For roof only sales create and run credit for GoodLeap using the Quickbase Portal (HIS Required in CA)

Mosaic (Solar Only and Roofing Only Loans)

• Login Link - https://portal.joinmosaic.com/

• Support - 855-746-5551

• Training and Resources (Knowledge Base) - https://portal.financing.joinmosaic.com/opportunity/resources

• Welcome Call Overview - (Click Here)

Service Finance (Solar Only and Roofing Only Loans)

• Login Link -

• Support - 866-393-0033

• Training and Resources (Knowledge Base) -

Dividend (Solar Only Loans)

• Login Link - https://partner.dividendfinance.com/login

• Support - Account Manager William Franke, william.franke@dividendfinance.com (844) 572-7218, partners@dividendfinance.com

• Training and Resources (Knowledge Base) - https://partner.dividendfinance.com/resources

• Effective December 6th, Dividend's Solar-only price per watt cap will be increased to $6.50 across all markets. The Solar+ cap remains at $10.50 per watt, with up to 50% of the loan amount usable for eligible non-solar improvements. Storage will retain it's stand-alone cap at $2.50 per watt hour, and won't count towards the total price per watt cap of $10.50 per watt or the 50% non-solar limit. If you have any questions, please reach out to your manager.

PayKeeper - (Cash Deals)

• Login Link - Only available using Quickbase

• Support - financesupport@novusshome.org

• Training and Resources (Knowledge Base) -

• CASH SALES - For solar and roofing sales create a lead and a PayKeeper account using the Quickbase Portal (HIS Required in CA). Alternatives for PayKeeper are ACH and Credit/Debit which have a 3.5% processing fee.

For any additional support, please contact your manager or email financesupport@novusshome.org